
Benefits
varDesk Support for Laserfiche Products
- 7:00 A.M. to 7:00 P.M. CST coverage
- Average <1 hour response time in most cases
- 4 hour response time guaranteed
- Staffed with Laserfiche Certified consultants
- Remote diagnostics utilized to accelerate the trouble shooting process for faster resolution
varDesk keeps you up to date
- Custom case tracking with as little or as much communication copied to you as desired
More that just Laserfiche support
- Proactive account maintenance
- Remote installation and consulting services
- Pre-sales consulting
- Per-incident support available through Laserfiche VARs
- Basic through advanced training on all Laserfiche components
- Workflow consulting
- Quick Fields consulting
- LincWare support, implementation and consulting