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Benefits

varDesk Phone Support for Laserfiche Products

ü       Remote onsite diagnostics

ü       7:00 A.M. to 7:00 P.M. CST coverage

ü       4 hour response time in most cases

ü       8 hour response time guaranteed

ü       Staffed with Laserfiche Certified consultants

varDesk keeps you up to date

ü       All support correspondence copied to you

ü       Quarterly reporting including number of cases resolved and average turnaround time

More that just Laserfiche support

ü       Laserfiche related scanner/hardware issues

ü       Proactive account maintenance

ü       Remote installation services

ü       Pre-sales consulting

ü       Per-incident support for resellers